[Solved] Error in facebook workplace


I connected my bot to facebook workplace and it already worked. Now I tried disconnecting my bot to workplace. Then, when I reconnected it, it is no longer working. What could be the problem in this?


I think I already know the problem. I messaged the chatbot when there was an error. Now when I fixed the error, still it is not working in Workplace. is there someway i can reset my whole conversation here in workplace?


Please help I really need to solve the error.


Hi @Francis_Earl_S_Fojas,

Have you done all settings in order to publish your bot in Workplace Channel?

Have you followed this article?

Sorry but this content is only in Portuguese right now.


Hi Rafael! Thank your reply. The problem was just I needed to create a new Access Token in Workplace. I don’t know why but it worked. :smiley:



Great !!!