Integration with Workplace not working


#1

Hi! I already have finished creating a chatbot and I have tested it both here in BLiP, as well as in facebook messenger. However, when I integrated it to Workplace, the chatbot is not working. Any possible reasons why this happened?

I followed everything that was stated in here: https://help.blip.ai/hc/pt-br/articles/360000644692-Publicando-seu-chatbot-no-Workplace


#2

Hi @Francis_Earl_S_Fojas,

could you send me a screenshot of your bot’s logs page?
What is your bot identifier?

I have a bot published on Workplace and everything is running fine.