Whatsapp API - permissões

Ao receber essas mensagens no corpo do response:

    "reason": {
        "code": 31,
        "description": "The presence must be set before sending commands to other nodes than the local server "
    },

   "reason": {
        "code": 35,
        "description": "The current session doesn't have the required permissions to send as the specified sender or to execute the requested action"
    },

qual o procedimento a ser  tomado?

não tem documentação para esses erros